About Me
Nice to meet you
I’m a national award-winning storyteller, editor and strategist who is innovative and audience-focused. I have a proven track record of growing the readership, audience reach and revenue tied to my team’s content thanks to an ability to analyze audience data and project trends.
With more than a decade of professional experience delivering high-quality content clearly and concisely in a rapidly changing digital publishing space, I’m passionate about providing audiences with information to keep them informed while highlighting diverse perspectives that create an inclusive atmosphere.
Résumé
Education: Colorado State University
BA in Journalism, minor in Information Technology
Intuit Credit Karma
2022 - 2024
Director, Editorial and Content Marketing
Spearheaded transformative strategic initiatives that enhanced content performance, drastically increased revenue and streamlined content creation through AI integration, while boosting member engagement/improving overall efficiency.
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Pioneered the integration of proprietary data in public-facing content, improving SEO performance by 40% and driving >$70k in incremental monthly organic revenue.
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Restructured the department and revamped content strategy to focus on growth opportunities, yielding a 37% increase in content production efficiency by creating at scale and achieving $16M in owned channel revenue for FY24 — a 60% YoY improvement.
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Integrated generative AI into team workflows, facilitating prompt engineering training to staff, which garnered a 65% reduction in content creation time, decreasing the average time to source, write and edit short-form content from 26 minutes to 9 minutes.
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Oversaw the development of training data and evaluation of prompt/response pairs for Intuit's proprietary LLM "FILM,” enhancing member engagement by 16%. This model now serves 140 million members via a chat interface, improving response accuracy by 37% over Llama 2 (base model).
The Charlotte Observer / McClatchy
2019 - 2022
Executive Sports Editor
Managed a team of 24 top-notch journalists, overseeing sports coverage across 10 McClatchy publications in the Southeast region, including The Charlotte Observer, Raleigh News & Observer, and The State in Columbia, S.C. Focused on storytelling innovation and medium optimization to enhance audience engagement.
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Developed and implemented a content strategy for NASCAR coverage, driving an average of 650,000 monthly organic page views for the 2020-22 seasons, marking a 1,200% surge over 2017-19.
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Forged the use of generative AI for nightly high school sports score roundups, which generated an average of 11 net new paying subscribers each week.
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Liaised as the lead planner and editor for books on the careers of Mike Krzyzewski and Roy Williams, and South Carolina's NCAA championship run in women's basketball. Each book sold out its initial print run, highlighting the team's ability to produce high-demand content.
The Denver Post
2017-2019
Deputy Editor
Served as second-in-command of The Denver Post’s sports department, overseeing 11 reporters and a columnist. Provided guidance and coaching on crafting compelling stories and utilizing effective storytelling techniques.
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Conducted data analysis of content consumption patterns to establish a regular publishing schedule, garnering a 7% increase in page views during off-peak hours.
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Wrote and edited a daily newsletter with a 36% open rate and a 9% click rate, demonstrating strong reader engagement and interest.
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Reworked NHL coverage strategy to prioritize quality over volume and stronger SEO guidelines, improving the YoY organic traffic by 98% during the 2018-19 season.
Fort Collins Coloradoan
2012 - 2017
Editor and Columnist
Led a high-performing team of three full-time employees and one part-timer, establishing a strong authority on sports news across Northern Colorado, including Colorado State and high school athletics.
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Directed investigative reporting into the university athletics' use of opioids for pain management and instances of coaching misconduct with published articles which prompted significant athletic department changes.
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Promoted numerous times, progressing from an entry-level position to managing the sports department, transforming it into a nationally respected publication renowned for community outreach and innovative digital storytelling, including virtual reality and podcasts.